So I want to switch to another software, but I don't know what to switch to that isn't very complicated. There are other issues with them too I won't get into, needless to say they are wasting my time, not reading the e-mails properly, & making me do tons of work due to their incompetence. My website coder tried it on his computer & it didn't work for him either. Then they lied saying it works on their end. Then they wanted the project files to test it. Once the software stopped working & they refused to help me saying there was nothing wrong, I had to start screaming for a manager. What am I paying them for if not to help me? They don't understand English most of the time & they always refuse to tell me what to do telling me to look the instructions up on their site & most times they don't even give me a link to find the answer whereas most other companies do. I'm paying monthly for their software & tech support, their tech support is terrible even if they do respond very fast. I'm quite proficient in that now, but the problem now is that NCH suddenly stopped working properly. So I'm not a video editor, but when I started with NCH, I had to start learning how to split pieces from a video, add an image at the front, add some music for the image, cut it to fit, add another video outro at the end & add transitions in between the pieces & audio fade-outs.
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